User Research & Validation Plan
Key Assumptions to Validate
| Assumption | Risk | Method | Target |
|---|---|---|---|
| Users struggle to preserve family recipes due to fading and incomplete information. | High | Interviews, surveys | 70% of users confirm this pain point |
| Existing recipe tools do not capture the emotional stories behind recipes. | High | Competitive analysis, user interviews | Document specific user complaints |
| Users are willing to pay for a platform that combines recipe preservation and storytelling. | Critical | Pricing tests, pre-orders | 10+ paying customers at target price |
| Users will find the AI-generated recipe outputs accurate and helpful. | Critical | Quality testing with experts | 80%+ accuracy rating |
| Users will actively engage in collaborative recipe editing. | Medium | Prototype testing | 60%+ engagement on collaborative features |
Customer Discovery Interview Guide
**Interview Framework (60-90 minutes):**
- Background & Context (10 min)
- Tell me about your role and what you do day-to-day.
- How long have you been doing this?
- What are your biggest challenges right now?
- Problem Exploration (20 min)
- Walk me through the last time you faced a challenge preserving a family recipe.
- How often does this happen?
- What triggers this situation?
- How does it make you feel when this happens?
- What's the worst part about it?
- What have you tried to solve it?
- How much time/money do you spend on this currently?
- Current Solutions (15 min)
- What tools or methods do you currently use for recipe preservation?
- What do you like about them?
- What do you wish was different?
- Have you ever switched solutions? Why?
- What would make you switch again?
- Solution Exploration (15 min)
- If I told you there was a tool that captures recipes and stories, what would be most valuable?
- What concerns would you have?
- What features would it need to have for you to try it?
- How much would you expect to pay for something like this?
- Who else would need to approve this purchase?
- Wrap-up (10 min)
- On a scale of 1-10, how painful is the problem of preserving recipes for you?
- Would you be interested in being a beta tester?
- Who else should I talk to about this?
Interview Logistics:
- Target interviews: 20-30 minimum
- Persona mix: Ensure coverage across all target personas
- Recruitment channels: LinkedIn, Reddit, Twitter, warm intros
- Incentive: $50 gift card or free year of product
- Recording: Ask permission, use Otter.ai or similar
- Note-taking template: Problem quotes, solution reactions, pricing signals
Survey Design
Screening Survey (5-10 questions):
Purpose: Build a pool of validated target users for deeper research
- What best describes your role?
- [ ] Solo founder/indie hacker
- [ ] Product manager at a startup
- [ ] Product manager at enterprise
- [ ] Consultant/advisor
- [ ] Other: ___
- Have you launched or been involved in launching a new product in the last 2 years?
- [ ] Yes, multiple times
- [ ] Yes, once
- [ ] No, but planning to
- [ ] No
- How do you currently validate product ideas before building?
- [ ] Customer interviews
- [ ] Landing page tests
- [ ] I don't validate systematically
- [ ] I use consultants
- [ ] Other: ___
- On a scale of 1-10, how painful is the process of validating product ideas?
- [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]
- How much time do you typically spend on idea validation?
- [ ] Less than 1 week
- [ ] 1-4 weeks
- [ ] 1-3 months
- [ ] 3+ months
- What's your budget for validation activities?
- [ ] $0 (DIY only)
- [ ] $1-$500
- [ ] $500-$2,000
- [ ] $2,000-$10,000
- [ ] $10,000+
- Would you be interested in a 30-minute interview about your validation process? ($50 gift card)
- [ ] Yes, contact me at: ___
- [ ] No
Landing Page Validation Experiment
Experiment Design:
Goal: Validate demand before building
Setup:
- Create landing page describing the product.
- Include clear value proposition.
- Add email signup (waitlist).
- Optional: Add pricing tiers (fake door test).
- Drive traffic via ads or organic.
Headlines to Test (A/B):
- "Preserve your family recipes and stories."
- "Capture culinary heritage with our easy-to-use app."
- "Connect generations through food memories."
Metrics to Track:
- Unique visitors
- Time on page
- Scroll depth
- Waitlist signup rate
- Click-through on pricing (if showing)
Success Criteria:
- >1,000 visitors in 2 weeks
- >5% signup rate (50+ emails)
- Email quality: <10% bounce rate
Budget: $500-$1,000 on Google/Facebook ads
Prototype Testing Plan
Prototype Options:
Option A: Wizard of Oz (Manual)
- Collect user input via Google Form.
- Manually generate analysis using AI prompts.
- Send results via email.
- Test willingness to pay after delivery.
- Cost: $0 + time
- Timeline: 2-4 weeks
Option B: Concierge MVP
- High-touch service for 10-20 users.
- Founder manually guides through process.
- Learn what users really need.
- Cost: $0 + time
- Timeline: 4-6 weeks
Option C: Clickable Prototype
- Use Figma/Framer for interactive mockup.
- Show full workflow without functionality.
- Measure user reactions and navigation.
- Cost: $200-$500 for tools
- Timeline: 1-2 weeks
Recommended Approach: Start with Option A or B to maximize learning before any code.
Fake Door & Pre-Order Tests
Fake Door Design:
- Button or feature that doesn't exist yet.
- Measure click rate to gauge demand.
- Show "Coming soon" message after click.
- Collect email for notification.
Pre-Order Design:
- Offer discounted early-bird pricing.
- Collect payment (refundable if not launched).
- Measures actual willingness to pay.
- Sets deadline for launch commitment.
Success Metrics:
- Fake door click rate: >10% indicates strong demand.
- Pre-order conversion: >2% of visitors paying.
- Refund rate: <20% after delivery.
Validation Experiment Timeline
8-Week Validation Plan:
- Week 1-2: Problem Validation
- [ ] Conduct 10-15 customer discovery interviews.
- [ ] Send screening survey (target 200+ responses).
- [ ] Analyze interview transcripts for patterns.
- [ ] Document validated vs. invalidated assumptions.
- Week 3-4: Solution Validation
- [ ] Create landing page with 3 headline variants.
- [ ] Run A/B test with $500 ad spend.
- [ ] Launch waitlist (target 100+ signups).
- [ ] Follow up with 20 survey responses for deeper feedback.
- Week 5-6: Willingness to Pay Validation
- [ ] Conduct 10 pricing interviews.
- [ ] Run Van Westendorp pricing survey.
- [ ] Test fake door with pricing tiers.
- [ ] Attempt 5-10 pre-orders at target price.
- Week 7-8: Prototype Validation
- [ ] Build Wizard of Oz MVP.
- [ ] Deliver to 10-20 early users.
- [ ] Collect NPS and qualitative feedback.
- [ ] Iterate on core value proposition.
Go/No-Go Decision Criteria
| Metric | Target | Actual | Pass? |
|---|---|---|---|
| Interview problem validation | 80%+ confirm pain | ☐ | |
| Landing page signup rate | >5% | ☐ | |
| Price acceptance | 60%+ at target price | ☐ | |
| Pre-orders | 10+ customers | ☐ | |
| Prototype NPS | >40 | ☐ |
User Research Synthesis Template
After completing validation, document:
- Problem Validation Summary:
- Top 3 validated pain points.
- Quotes from users (evidence).
- Unexpected findings.
- Assumptions that were wrong.
- Solution Validation Summary:
- Most compelling features.
- Features users don't care about.
- UX concerns raised.
- Integration needs identified.
- Pricing Validation Summary:
- Optimal price point.
- Price sensitivity by segment.
- Value anchors (what they compare to).
- Pricing model preferences.
- Go-to-Market Insights:
- Where users hang out.
- How they discover solutions.
- Decision-making process.
- Buying objections.