Section 05: User Research & Validation Plan
1. Key Assumptions to Validate
Critical assumptions categorized by problem, solution, and business viability. Prioritize high-risk items first.
Problem Assumptions
| Assumption | Risk | Method | Target Evidence |
|---|---|---|---|
| Adults 35-55 frequently fail to recreate family recipes due to incomplete/inaccurate instructions (e.g., "pinch of salt"). | High | Interviews, surveys | 70%+ confirm failure 2+ times/year |
| Handwritten recipe cards are fading, lost, or deteriorating in 60%+ of households. | Medium | Surveys, observation | 60%+ report physical loss/degradation |
| Stories/memories behind recipes are undocumented and at risk of loss with elders. | High | Interviews | 80%+ express regret over lost stories |
| Younger generations (25-35) desire heritage recipes but lack access/accuracy. | Medium | Interviews, surveys | 65%+ interest but 50%+ failure rate |
| Current apps lack emotional/story capture, leading to dissatisfaction. | High | Competitive analysis + interviews | 75%+ cite "no stories" as gap |
| Life events (holidays, aging parents) trigger urgency to preserve recipes. | Low | Surveys | 70%+ motivated by events |
| Users spend 5+ hours/year manually digitizing or recreating recipes. | Medium | Interviews | Avg. 6+ hours documented |
Solution Assumptions
| Assumption | Risk | Method | Target Evidence |
|---|---|---|---|
| Mobile photo/voice capture will be preferred for recipe entry. | High | Prototype testing | 80%+ prefer over typing |
| AI photo-to-recipe extraction accurate for handwritten cards. | Critical | Expert testing | 80%+ accuracy rating |
| Story prompts generate meaningful content. | Medium | Wizard of Oz | 70%+ add stories |
| Family tree visualization drives sharing/engagement. | Medium | Clickable prototype | 60%+ share intent |
| Print-on-demand cookbooks convert free users. | Low | Pre-orders | 15%+ interest |
| Genealogy integrations add unique value. | Medium | Interviews | 50%+ of secondary users excited |
| Offline access critical for preservation trust. | Low | Surveys | 75%+ prioritize |
Business Assumptions
| Assumption | Risk | Method | Target Evidence |
|---|---|---|---|
| Users pay $7.99/mo for premium features. | Critical | Pricing surveys, pre-orders | 10+ pre-orders at price |
| Freemium converts 20% to paid. | High | Landing page + waitlist | 15%+ upgrade signals |
| CAC <$20 via Facebook/Instagram heritage ads. | High | Ad tests | Avg. CAC $18 in tests |
| Emotional lock-in yields 60% 6-mo retention. | High | Prototype cohorts | 55%+ repeat use |
| Physical cookbooks generate $50 ARPU uplift. | Low | Pre-orders | 20%+ order interest |
2. Customer Discovery Interview Guide (60-90 min)
Target 25 interviews: 15 primary (35-55), 5 secondary (genealogists), 5 tertiary (25-35). Recruit via Facebook groups (family cooking, genealogy), Reddit (r/recipes, r/Genealogy), $50 Amazon gift card.
- Role in family cooking/preservation? Experience level?
- How long preserving family recipes? Biggest challenges?
- Last time you tried Grandma's recipe—what went wrong?
- Frequency of recipe loss/failure? Triggers (holidays, elders passing)?
- How do fading cards/stories impact you emotionally?
- Time/money spent digitizing manually?
- Tools used (Paprika, notes app)? Likes/dislikes?
- Ever scanned cards? What failed?
- Willingness to switch for story capture?
- Tool for photo/voice capture + AI conversion + story prompts?
- Value in family tree view/print books?
- Concerns (privacy, accuracy)? Must-haves?
- Monthly price expectation? Approvers?
- Pain scale 1-10? Beta interest?
- Refer others?
Logistics: Record w/ Otter.ai, template: quotes, pain scores, pricing.
3. Survey Designs
Screening Survey (Target: 300 responses via Facebook/Reddit ads, $200 budget)
2. Do you have family recipes to preserve? [Yes, urgent] [Yes] [No]
3. Tried digitizing handwritten recipes? [Yes, failed] [Yes, ok] [No]
4. Pain level preserving stories/recipes (1-10)?
5. Interest in 30-min interview? ($50 card) [Yes: email]
Validation Survey (15 q, Typeform, target 150)
- Frequency of recipe challenges (weekly/monthly).
- Satisfaction w/ current apps (NPS).
- A/B messaging: "Preserve Grandma's secrets" vs. "Build your recipe family tree".
- Van Westendorp: Too cheap/expensive thresholds ($5-15/mo).
- Demographics for segmentation.
4. Landing Page Experiment
Build on Carrd/Webflow. Drive 1,500 visitors ($800 FB ads targeting "family recipes", genealogy).
- A/B Headlines: 1. "Capture Grandma's Recipes & Stories Before They're Gone" | 2. "Build Your Family's Culinary Heritage Tree" | 3. "AI Turns Fading Cards into Forever Recipes"
- Metrics: >5% signup (75+ emails), >20% scroll, <15% bounce.
- Success: 100+ quality signups.
5-6. Prototype & Fake Door Tests
Recommended: Wizard of Oz (manual AI-assisted delivery to 15 users). Cost: $0 + 20 hrs.
| Option | Cost | Timeline | Best For |
|---|---|---|---|
| Wizard of Oz | $0 | 3 wks | Pain/solution fit |
| Concierge MVP | $0 | 5 wks | Family dynamics |
| Figma Prototype | $300 | 2 wks | UX flows |
Fake Door: "Start Preserving Now" → waitlist. >12% click.
Pre-Order: $29/yr early bird (refundable). >3% conv., 10+ payments.
7. 8-Week Validation Timeline
Progress bar: Problem (red) → Business (green).
8. Go/No-Go Criteria
| Metric | Target | Actual | Pass? |
|---|---|---|---|
| Interviews: Pain confirmation | 75%+ | ||
| Landing signup | >5% | ||
| Price acceptance | 65% @ $7.99 | ||
| Pre-orders | 12+ | ||
| Prototype NPS | >45 |
Go if 4/5 pass; No-Go → pivot or kill.
9. Research Synthesis Template
- Problem: Top pains/quotes/unexpected (e.g., "Privacy fears higher than expected").
- Solution: Must-haves (AI accuracy)/ignores (maps).
- Pricing: Optimal $9.99/mo, anchors to Paprika.
- GTM: FB groups key, objections: elder buy-in.
Total budget: $2,000. Next: Execute Week 1.