User Research & Validation Plan: MedMinder Pro
Key Assumptions to Validate
| Assumption | Risk | Method | Target |
|---|---|---|---|
| Medication non-adherence is primarily due to reasons beyond forgetfulness, such as cost and side effects. | High | Customer interviews, surveys | 80% of users identify non-forgetfulness reasons |
| Users will engage with an app that provides personalized interventions based on their adherence patterns. | High | Prototype testing, surveys | 50% of users engage with personalized features |
| Integration with pharmacy systems will increase user retention and adherence. | Medium | Integration experiments, feedback loops | 30% increase in retention |
| Remote monitoring will be valuable to caregivers managing medications for aging parents. | Medium | User interviews, caregiver surveys | 40% of caregivers express interest in remote monitoring |
| The freemium model with premium features will convert 20% of free users to paying customers. | High | A/B testing, pricing experiments | 20% conversion rate |
Customer Discovery Interview Guide
Part 1: Background & Context (10 min)
- Tell me about your role and what you do day-to-day.
- How long have you been managing medications?
- What are your biggest challenges right now with medication adherence?
Part 2: Problem Exploration (20 min)
- Walk me through the last time you missed a medication dose.
- How often does this happen?
- What triggers this situation?
- What are your typical reasons for missing doses?
- How does it make you feel when you miss a dose?
- What have you tried to solve this problem?
Part 3: Current Solutions (15 min)
- What tools or methods do you currently use to manage your medications?
- What do you like about them?
- What do you wish was different?
- Have you ever switched solutions? Why?
- What would make you switch again?
Part 4: Solution Exploration (15 min)
- If I told you there was an app that could identify why you miss doses and suggest solutions, what would be most valuable about that?
- What concerns would you have?
- What would it need to have for you to try it?
- How much would you expect to pay for something like this?
- Who else would need to approve this purchase?
Part 5: Wrap-up (10 min)
- On a scale of 1-10, how painful is this problem for you?
- Would you be interested in being a beta tester?
- Who else should I talk to about this?
Screening Survey
1. What best describes your role?
- [ ] Solo founder/indie hacker
- [ ] Product manager at a startup
- [ ] Product manager at enterprise
- [ ] Consultant/advisor
- [ ] Other: ___
2. Have you launched or been involved in launching a new product in the last 2 years?
- [ ] Yes, multiple times
- [ ] Yes, once
- [ ] No, but planning to
- [ ] No
3. How do you currently validate product ideas before building?
- [ ] Customer interviews
- [ ] Landing page tests
- [ ] I don't validate systematically
- [ ] I use consultants
- [ ] Other: ___
4. On a scale of 1-10, how painful is the process of validating product ideas?
- [1] [2] [3] [4] [5] [6] [7] [8] [9] [10]
5. How much time do you typically spend on idea validation?
- [ ] Less than 1 week
- [ ] 1-4 weeks
- [ ] 1-3 months
- [ ] 3+ months
6. What's your budget for validation activities?
- [ ] $0 (DIY only)
- [ ] $1-$500
- [ ] $500-$2,000
- [ ] $2,000-$10,000
- [ ] $10,000+
7. Would you be interested in a 30-minute interview about your validation process? ($50 gift card)
- [ ] Yes, contact me at: ___
- [ ] No
Landing Page Validation Experiment
Goal: Validate demand before building
Setup: Create a landing page describing the app, include a clear value proposition, an email signup (waitlist), and optional pricing tiers (fake door test). Drive traffic via ads or organic.
Headlines to Test:
- "Validate your medication regimen in 24 hours"
- "AI-powered adherence coach for chronic conditions"
- "Know if your medication plan is working before it's too late"
Metrics to Track:
- Unique visitors
- Time on page
- Scroll depth
- Waitlist signup rate
- Click-through on pricing (if showing)
Success Criteria:
- >1,000 visitors in 2 weeks
- >5% signup rate (50+ emails)
- Email quality: <10% bounce rate
Budget: $500-$1,000 on Google/Facebook ads
Prototype Testing Plan
Option A: Wizard of Oz (Manual)
- Collect user input via Google Form
- Manually generate analysis using AI prompts
- Send results via email
- Test willingness to pay after delivery
- Cost: $0 + time
- Timeline: 2-4 weeks
Option B: Concierge MVP
- High-touch service for 10-20 users
- Founder manually guides through process
- Learn what users really need
- Cost: $0 + time
- Timeline: 4-6 weeks
Option C: Clickable Prototype
- Use Figma/Framer for interactive mockup
- Show full workflow without functionality
- Measure user reactions and navigation
- Cost: $200-$500 for tools
- Timeline: 1-2 weeks
Recommended Approach: Start with Option A or B to maximize learning before any code.
8-Week Validation Timeline
Week 1-2: Problem Validation
- Conduct 10-15 customer discovery interviews
- Send screening survey (target 200+ responses)
- Analyze interview transcripts for patterns
- Document validated vs. invalidated assumptions
Week 3-4: Solution Validation
- Create landing page with 3 headline variants
- Run A/B test with $500 ad spend
- Launch waitlist (target 100+ signups)
- Follow up with 20 survey responses for deeper feedback
Week 5-6: Willingness to Pay Validation
- Conduct 10 pricing interviews
- Run Van Westendorp pricing survey
- Test fake door with pricing tiers
- Attempt 5-10 pre-orders at target price
Week 7-8: Prototype Validation
- Build Wizard of Oz MVP
- Deliver to 10-20 early users
- Collect NPS and qualitative feedback
- Iterate on core value proposition
Go/No-Go Decision Criteria
| Metric | Target | Actual | Pass? |
|---|---|---|---|
| Interview problem validation | 80%+ confirm pain | ||
| Landing page signup rate | >5% | ||
| Price acceptance | 60%+ at target price | ||
| Pre-orders | 10+ customers | ||
| Prototype NPS | >40 |